Welcome to Motorly. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
1. Information We Collect
To provide you with the best experience, Motorly collects the following types of information:
1.1 Personal Information
Account Information: When you create an account, we collect your name, email address, and profile picture (if provided via authentication services like Google or Apple).
Contact Information: Email address for notifications and support communications.
1.2 Vehicle Data
Vehicle Details: Registration numbers, make, model, year, fuel type, engine capacity, and other specifications of the vehicles you add to the app.
Usage Logs: Fuel fill-ups (including date, location, fuel type, quantity, and cost), odometer readings, parking logs, maintenance records, and service history.
Documents: Photos or digital copies of your PUC (Pollution Under Control) certificates, Insurance certificates, registration documents, and other vehicle-related paperwork.
1.3 Location Information
GPS Data: We request access to your location to provide real-time local fuel prices, find nearby service stations, and tag parking locations. This data is used only when the app is in use and can be disabled in your device settings.
1.4 Device Information
Device Details: Information about your mobile device, including device type, operating system version, app version, and unique device identifiers for app performance and troubleshooting.
1.5 Usage Data
App Analytics: Information about how you use the app, such as features accessed, time spent, and crash reports to improve our services.
Note: Some information is required to use core features of the app, while others are optional and collected only with your consent.
2. How We Use Your Information
We use the collected data for the following purposes:
Core Functionality: To manage your virtual garage, store vehicle-specific records, and provide personalized vehicle management services.
Calculations and Analytics: To calculate and display fuel efficiency, maintenance costs, mileage tracking, and generate reports on your vehicle usage.
Reminders and Alerts: To provide timely reminders for PUC renewals, Insurance expirations, service schedules, and other maintenance needs.
Location-Based Services: To show accurate fuel prices based on your current location, suggest nearby fuel stations, and save parking locations.
App Improvement: To analyze usage patterns, improve app performance, fix bugs, and develop new features.
Customer Support: To respond to your inquiries, provide technical support, and troubleshoot issues.
Legal Compliance: To comply with applicable laws and regulations regarding vehicle documentation and data retention.
We do not use your personal information for marketing purposes without your explicit consent.
3. Data Storage and Security
3.1 Local Storage
Motorly primarily stores your data locally on your device using encrypted storage provided by your device's operating system. This ensures that your data remains on your device and is not transmitted unless you explicitly enable cloud sync features.
3.2 Cloud Storage
If you choose to use our cloud sync features for backup or cross-device access, your data is transmitted securely via HTTPS (TLS 1.3) and stored on encrypted servers. We use industry-standard encryption both in transit and at rest.
3.3 Security Measures
We implement comprehensive security measures including:
Data encryption using AES-256 standard
Regular security audits and vulnerability assessments
Access controls and authentication requirements
Secure data centers with physical and digital protections
Regular backups with encryption
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes. We may share your information in the following limited circumstances:
4.1 Service Providers
Cloud Storage: Trusted third-party cloud providers (such as AWS or Google Cloud) for data backup and sync, bound by strict confidentiality agreements.
Analytics Services: Anonymous usage data with analytics providers to improve app performance.
Customer Support: Limited access to support teams for troubleshooting purposes.
4.2 Legal Requirements
We may disclose your information if required by law, such as in response to a court order, legal process, or government request, or to protect our rights, property, or safety, or that of our users.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
All third parties are contractually obligated to maintain the confidentiality and security of your data.
5. Permissions
The Motorly app requires certain permissions to provide its core functionality. You can manage these permissions through your device settings at any time:
Camera/Gallery Access: Required to upload photos of vehicles, documents, and certificates. We only access media you explicitly select.
Location Services: Used to provide location-based features like local fuel prices and parking location tagging. Location data is processed locally on your device when possible.
Notifications: To send important alerts about service reminders, document expirations, and app updates. You can customize notification preferences within the app.
Storage: To save app data, documents, and backups locally on your device.
Granting these permissions is optional, but some features may not work without them. You can revoke permissions at any time without affecting your account.
6. Your Rights
You have several rights regarding your personal data. Here's how you can exercise them:
6.1 Access and Portability
You can access all your data within the app and request a copy in a portable format by contacting our support team.
6.2 Correction
You can update or correct your information directly in the app settings or by contacting us.
6.3 Deletion
You can delete your account and all associated data through the app settings. Alternatively, contact us to request data deletion.
6.4 Data Export
Export your vehicle data, logs, and documents in standard formats for backup or transfer purposes.
6.5 Permission Management
Revoke app permissions through your device settings or disable location tracking within the app.
To exercise these rights or if you have questions, please contact us using the information provided below.
7. Third-Party Services
Motorly integrates with third-party services to enhance functionality:
Fuel Price Data: We source fuel price information from public APIs and third-party providers. This data is aggregated and anonymized.
Authentication: Optional sign-in through Google or Apple accounts for easier access and data sync.
Analytics: We use services like Firebase Analytics to understand app usage and improve performance. This data is anonymized and aggregated.
These third parties have their own privacy policies, and we encourage you to review them.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. Specifically:
Account Data: Retained until account deletion.
Vehicle Logs: Kept indefinitely unless you choose to delete them.
Documents: Stored until you remove them or delete your account.
Analytics Data: Aggregated and anonymized data may be retained longer for improvement purposes.
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
9. International Data Transfers
If you use our cloud sync features, your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses.
10. Children's Privacy
Motorly is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:
Posting the updated policy on this page
Updating the "Last Updated" date
Sending a notification through the app (if applicable)
Emailing registered users about significant changes
Your continued use of Motorly after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: